top of page
bg_jumbo_slide03.png

Qublock Establishes Dedicated Service Lab in Osaka: Strengthening Local Technical Support in Japan

  • Writer: Choi Hyelim
    Choi Hyelim
  • Oct 22
  • 3 min read

Enhancing Customer Support Through Local Presence


Qublock Osaka Service Lab Building
Qublock Osaka Service Lab Building

Qublock Technology proudly announces the operational launch of the Qublock Osaka Service Lab, a specialized facility dedicated to valve maintenance, quality assurance, and technical support for customer across Japan. Located at 4 Chome-9-13 Tenma, Kita Ward, Osaka 530-0043, represents a key step in strengthening our local after-sales service network.


The Strategic Rationale: Proximity Drives Performance

In precision valve applications— analytical instrumentation, and controlled process environments—equipment uptime isn't just a convenience; it's a critical operational parameter. Downtime in these sectors translates directly to production losses, compromised batch quality, and missed delivery commitments.


The establishment of our Osaka Service Lab addresses a fundamental challenge in industrial equipment support: response time lag. By positioning technical resources within Japan's industrial heartland, we've reduced service response cycles from days to hours, enabling:

  • Rapid failure diagnostics through on-site inspection capabilities

  • Minimized equipment downtime via local spare parts inventory

  • Accelerated calibration and certification processes

  • Real-time technical consultation in customers' operational timezone


Technical Capabilities: Reliable Service and Maintenance

The Osaka Service Lab is equipped with specialized testing infrastructure designed to validate valve performance across critical parameters:


Core Testing & Maintenance Functions


Leak Integrity Testing reliable leak and pressure integrity testing for Qublock valves and valve performance checks for demanding process conditions


Actuation Performance Analysis basic actuation performance checks to ensure consistent operation consistent operation under specified pressure differentials and flow conditions.


Material Compatibility Verification For valves exposed to corrosive process gases or reactive chemicals, our lab performs post-service material inspection to identify early-stage degradation and recommend preventive interventions.


Calibration & Certification Services Pressure and flow instrumentation associated with valve assemblies can be calibrated against traceable standards, with documentation suitable for ISO 9001 and industry-specific quality requirements.


"The Osaka Service Lab represents our commitment to staying close to our customers. We may start small, but this is a big step in ensuring Qublock's product reliability and after-service excellence in Japan."— Hidehiko Asakawa, CEO, Qublock Technology


From our customers' perspective, the value proposition is clear:

"Having Qublock's support team nearby gives us peace of mind for ongoing operations."— Japanese industrial customer


Beyond Reactive Maintenance: Predictive Support Models

The Osaka Service Lab enables a shift from reactive repair to predictive maintenance strategies:

  • Scheduled preventive maintenance programs tailored to customer usage profiles

  • Failure mode analysis to identify systemic issues before they impact operations

  • Performance trending to optimize replacement intervals and reduce total cost of ownership

  • Application-specific training Customers can also request training or demonstration sessions to help their teams handle and maintain Qublock products with confidence.


This proactive approach extends equipment service life while reducing unplanned downtime—critical factors in capital-intensive industries where valve failure can cascade into significant operational disruptions



Service Accessibility: Multilingual Technical Support

Technical communication barriers can complicate troubleshooting and resolution timelines. The Osaka Service Lab provides bilingual technical support (Japanese and English), ensuring:

  • Accurate translation of technical specifications and failure symptoms

  • Clear documentation for compliance and traceability requirements

  • Efficient communication during time-sensitive service interventions


Looking Forward: Scaling Local Support Infrastructure

The Osaka Service Lab represents phase one of Qublock's expanded regional support strategy. As our installed base grows across Japan's oil & gas, petrochemical, offshore, power plant, and advanced manufacturing sectors, this facility provides a scalable platform for:


  • Application engineering support for new installations

  • On-site commissioning assistance for complex valve systems

  • Customization and modification services for specialized applications

  • Regional spare parts distribution to support just-in-time maintenance requirements


The Osaka Service Lab marks an important milestone in Qublock’s continued effort to improve service accessibility and responsiveness in Japan. As Qublock’s customer base expands, this facility will serve as a foundation for consistent product support and reliable after-sales service across industries.

Operational Details

Qublock Osaka Service Lab

📍 4 Chome-9-13 Tenma, Kita Ward, Osaka 530-0043, Japan

📞 +81 80-7474-0964


Digital Resources

🌐 Website: www.qublock.com

📍 Facility Information: Google Business Profile

🔗 Company Updates: LinkedIn


For technical inquiries, maintenance scheduling, or application support consultations, contact our Osaka Service Lab directly.

The establishment of local technical infrastructure reflects Qublock's commitment to matching product precision with service excellence—because in critical applications, valve reliability is non-negotiable. 

Comments


bottom of page